Mismanagement

NOWServiceNow, Inc.

Services-Prepackaged Software

Revenue
$13.3BFY2021: $5.9BFY2022: $7.2BFY2023: $9.0BFY2024: $11.0BFY2025: $13.3B
21% YoY
Operating margin
13.7%FY2021: 4.4%FY2022: 4.9%FY2023: 8.5%FY2024: 12.4%FY2025: 13.7%
11% YoY
EBITDA
$2.6BFY2021: $729MFY2022: $788MFY2023: $1.3BFY2024: $1.9BFY2025: $2.6B
33% YoY
Market cap
—
Employees
—
Net debt / EBITDA
1.2×
$3.0B net debt
AI in 10-K
—

Red flags 1 of 9

Financials

MetricFY2021FY2022FY2023FY2024FY2025YoYTrend
Revenue$5.9B$7.2B$9.0B$11.0B$13.3B 21% FY2021: $5.9BFY2022: $7.2BFY2023: $9.0BFY2024: $11.0BFY2025: $13.3B
Operating income$257M$355M$762M$1.4B$1.8B 34% FY2021: $257MFY2022: $355MFY2023: $762MFY2024: $1.4BFY2025: $1.8B
Net income$230M$325M$1.7B$1.4B$1.7B 23% FY2021: $230MFY2022: $325MFY2023: $1.7BFY2024: $1.4BFY2025: $1.7B
Operating cash flow$2.2B$2.7B$3.4B$4.3B$5.4B 28% FY2021: $2.2BFY2022: $2.7BFY2023: $3.4BFY2024: $4.3BFY2025: $5.4B
Capex$392M$550M$694M$852M$868M 1.9% FY2021: $392MFY2022: $550MFY2023: $694MFY2024: $852MFY2025: $868M
Stock-based comp$1.1B$1.4B$1.6B$1.7B$2.0B 12% FY2021: $1.1BFY2022: $1.4BFY2023: $1.6BFY2024: $1.7BFY2025: $2.0B
Buybacks$0$0$538M$696M$1.8B 164% FY2021: $0FY2022: $0FY2023: $538MFY2024: $696MFY2025: $1.8B

Deal filings

None.

13D filers

None on file.

Insider trading

No open-market trades in the last 12 months.

Pay vs performance

YearCEO total compComp actually paidTSR (indexed)Peer TSR
FY2025$52M−$83M139227
FY2024$38M$202M193202
FY2023$38M$185M128171
FY2022$39M−$76M71109
FY2021$166M$136M118150